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List of ALL Upcoming Webinars: Click Here

Sept 2nd
How to Create Pay Plans that Really work with Jeff Sacks
How to formulate pay plans that help meet dealership objectives without the unintended consequences of over-paying and other backfires!
Thursday September 2nd at 1pm Eastern

Creating manager pay plans that help achieve dealership goals can be a daunting task. Keeping these plans simple enough to understand how they will impact the manager's pay check, while still getting the behavior and performance you desire are still elusive targets for many dealers, GMs and Controllers. Jeff Sacks is a long-time student of dealership pay plans and will provide for you a process for pay plan creation that will avoid the mistakes and backfires that often end up over-paying or even worse- rewarding non-productive behaviors. Pay-For-Performance is a worthy goal- now learn how to create pay plans that truly work in sync with your intentions.
(TCDi1) $198 Members / $298 Non-Members
Presenter: Jeff Sacks, Jeff Sacks Auto
Online Registration Ends at 12:30pm
Member Services is available to take your registration by calling 800-321-5312.

Sept 9th

Case Studies in Successful Customer Loyalty
How Dealerships Are Bringing Them Back Again and Again
Thursday September 9 at 1pm Eastern

Everyone knows that it should be easier to re-sell and existing customer than it is to go out and find a new one. The basic building blocks of customer loyalty are a quality product or service delivered at fair prices, but also in a way that makes your customers know that they are appreciated and valued. Customer Loyalty programs and systems abound -  just how do you know which one, if any, will work best in your dealership. On September 9th visit with Mike Gorun from MediaTrac as we explore case studies of successful customer loyalty initiatives in the dealership environment.
(TCDi2) $198 Members / $298 Non-Members
Presenter: Mike Gorun, MediaTrac


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Pay Plans for Both  Fixed Ops and Sales
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Premium Content:

Case Study:
When Pay Plans Backfire- Unintended Consequences
3/30/2010
When well-intentioned pay plans breed distrust and unwanted turnover
DealersEdge Network Members

Audit Prevention-
Overly aggressive "bulletin" use costs dealership $40K
3/18/2010
"Campaigning" of a bulletin must be prevented
DealersEdge Network Members

Advisor Skills-
Doing "triage" on the service drive
3/11/2010
First get the job organized
DealersEdge Network Members

Case Study:
Honda Service Manager learns some new tricks
With car sales down 30%+ - New ideas were needed!

Active Forum Topics: 

From the Parts Managers' Forum
Is Parts still considered part of your Service Team?     
                     
From the Service and Body Shop Managers' Forum 
Switching to Arkona DMS. Any advice?    
              
 
From Dealer and General Managers' Forum
Questions about Four-Square sales process 
 
From the Warranty Administrators' Forum
New fixed ops manger wants to know how to verify coverage under various GM warranties 

From the CFO & Controller's Users Forum
Can any of you finance people help explain the terms IMR, LMA, YMI?

 
 
 

 

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