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| Service Advisor Apr 15, 2013 Issue | | | - Get more work into the shop – here’s how
We hear from many dealership service departments that there is just not enough work coming to the dealership. Complaining will not bring more customers in - but looking for the low-hanging fruit ready to be picked will.
| - Service writer or service advisor – there is a difference
In the movie about his life, when door-to-door salesman Bill Porter was told by his boss that the phone sales people were generating more business than he, he responded very succinctly, "They're taking orders; they aren't selling."
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