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Service Advisor Apr 1, 2009
| - Tough economy puts renewed focus on winning female customers from independent shops, quick lube operators
More than fifty auto dealerships received a WomenCertified Seal for outstanding female-oriented sales and customer service practices in the month of March, says Delia Passi, a leading expert and author on marketing and communicating to women. Her company, Medelia, Inc. in Hollywood, Florida, offers the certification, training, and follow-up marketing to auto dealerships across the country, she tells us.
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