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Service Advisor June 1, 2009
| - New Hampshire service advisors hike $/RO by 20% by going electronic
The change was long overdue coming, admits Patrick Obed, service director at Rochester Toyota in New Hampshire. And now that he's made the switch to electronic RO system processing and seen his dollars per RO climb 20% since he implemented in April, he's wondering why he didn't do it sooner.
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