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Service Advisor Mar 15, 2009
Celebrate customer birthday by winning more of their business One of the basic customer relations tools used by dealership salespeople is the birthday card. It's just one more way to stay in touch with dealership customers. Why not do the same thing with your service customers. After all, service advisors already have access to the necessary information. It sounds simple, but remembering to send a card on someone's birthday can mean a lot. And we're not just talking about relatives or old friends.