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California car dealer shifts all marketing to 21st Century media with remarkable results

 
Dealer sees cost savings plus higher closing ratios after dropping newspaper and radio ads
(3/9/2009)

DealersEdge Daily Headlines

Fremont (CA) Ford Lincoln Mercury Mazda, faced with rising advertising costs and diminishing returns, decided to do something unheard of in the retail auto industry: create and run promotions without using the traditional 20th century media of newspaper, TV, radio, direct mail and outdoor. The results? Amazing.

 

(Note: DealersEdge is offering a free webinar that covers many of the marketing techniques described in this article. Join us on Tuesday, March 10, for An Auto Dealer's Digital Marketing Guide to SEO, SEM and Social Networking. Go to dealersedge.com for registration details.)

 

"In the retail car business we can no longer afford the $500 or more per car advertising costs that traditional 20th century media were delivering. We have been using the new 21st century media to develop leads one at a time, so we decided to see if our traditional promotions would work without 20th century media. The results: costs are way down and traffic is very good," explained Steve Hallock, owner of Fremont Ford Lincoln Mercury Mazda.

 

During their weekly marketing meeting Mr. Hallock and his marketing team of Steve Wagman, president, Retail Automotive Ad Solutions 2.1 and John Ingram, president, WebDeals, created a promotion called Auction Price Liquidation and a media plan with only 21st century media.

 

Included in Mr. Wagman's media plan for Auction Price Liquidation for Fremont Ford Lincoln Mercury Mazda are banner ads on 3rd party lead aggregator websites, classified ads on auto selling sites such as Craigslist, promotion specific search ads on the major search engines and social network marketing through sites such as Facebook and Twitter. 

 

"It comes down to reach and frequency. We can reach more probable buyers in a shorter time period with greater frequency for less cost using the new media", continued Mr. Wagman. "People's buying decisions today are being influenced strongly by the internet so we thought we'd give it a shot. Plus traffic to our website closes at a much higher ratio than even walk-in traffic."

 

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Comments:
Monday, March 09, 2009 10:21:02 AM by riderjuan
30 years ago, when marketing meant being in THE newspaper or placing an ad on one of the 3 TV stations, or possible on one of the 2 or 3 radio stations ~ it was pretty easy to 'hit' the buying public. Now we are all frustrated that the choices are so varied that hitting that public is like going to a turkey shoot with squirt gun. The internet, in any of its configurations, is even more segmented and fleeting than tradition media. Remember when Google was "new", when E-Bay was for crap and Craigslist was how you found an apartment? Social Networks are the buzz of today, but if you invest in a long term strategy in a venue that changes overnight, it'll be like being stuck with an analog TV on June 13th.
Monday, March 09, 2009 11:54:20 AM by Anonymous
Good point, the venue could change overnight, but in this worldwide climate so can traditional buiness!
Tuesday, March 10, 2009 7:04:17 AM by LC
Our Volvo store stopped doing print and radio more than a year ago. 80% of our ad budget is spent on the internet and developing our SEO and SEM. As the above article indicates, the results have been phenomenal. The other 20% is spent on TV supporting our website. www.portlandvolvo.com

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