Live! Thursday June 4, 2020
1pm Eastern 12pm Central 11am Mountain 10am Pacific
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How Sales/Customer Communications Must Change in the Post-CV Environment
Featuring: Joni Stuker-Davis - Owner Connect
Air Date: Thursday June 4 2020
1pm Eastern/ 12pm Central / 11am Mountain / 10am Pacific
Program Length: 60 minutes
Everything we have ever learned about customer communications and engagement through the BDC and Sales Staff must be reevaluated.
The mission of the BDC was clear Pre-CV… get an appointment to bring the customer into the showroom for a sit down with the salesperson and guide them through the Road to the Sale. Same was true for the sales staff.
The Pandemic is forcing many changes on this process and has created a need to communicate with the customer at a distance… not just in the appointment setting… but in multiple elements of the sales process.
Joni Stuker is a pro and has been observing just what works best in this new customer communications process. Join us for an in-depth session on what has changed and how you and your team can adjust successfully.