Dealership Fixed Ops - World Class Best Practices

Essays from Workshops Presented by Dealership Sales & Marketing Experts

Focusing on What is Working for Your Fixed Operations Peers

What's Inside this 200 Page Guide:

Service Management Ideas… 7 Essays taken from recent Fixed Ops Expert workshops focusing on ways to improve your service and parts business with better process.

Service Marketing Ideas… 6 Essays again from recent DealersEdge Workshops focusing on how to market your service department more efficiently and effectively.

Parts Management Ideas… 5 Essays centered on inventory management and parts department process.

Body Shop Management Ideas… 2 Essays on how to wring more profit from your body shop operations.

Human Resources for Fixed Ops… 5 Essays focusing on Basic HR skills for the Fixed Ops Manager. How to Hire. How to Fire. How to motivate to higher levels of performance.

CHAPTER 1 - Service Management Ideas

7 Absolutely Essential Service Management Key Performance Indicator
3 Top Game Changes for Service for Focused & Immediate Improvement
5 Keys to Avoiding the Perils of a Factory or Ext'd Warranty Audit
Service Menu Design & Profit Structuring… Art & Science
5 Sure Fire Bottom Line Builders for Service Managers
Forecasting: Your Guide for Creating Forecasts and Yield Big Results
Effective Recall Handling- Fulfill Responsibility without Killing Profit

CHAPTER 2 - Service Marketing Ideas

Service Price vs. Value - Win Service Advisors First
The Service Pricing Challenge: How to Leverage Your Competitiveness
High Customer Expectations! How to Earn Great CSI & Retention
Using a BDC in Service to Boost Service & Parts Profits
Text Marketing and Customer Communications for the Service Department
The Habits and Practices of the Exceptional Service Advisor

CHAPTER 3 - Parts Management Ideas

Re-Thinking the Parts Pricing Matrix to Maximize Profits
How to Avoid Physical Parts Inventory Horror Stories
Aging Parts Inventory…Valued Assets or Worthless Artifacts?
The Habits & Practices of the Exceptional Parts Manager
Advanced Parts Storage Techniques…More Storage without Costly Eqt

CHAPTER 4 - Body Shop Management Ideas

The Habits & Practices of the Exceptional Body Shop Manager
Advanced Body Shop Management… Focus on Marketing & Profits

CHAPTER 5 - Human Resources for Fixed Ops…Basic Skills

Guiding Your Team to Success…Magic of One-on-One Coaching Skills
Fearless Firing… Effective, Confident, Compassionate 
Labor Law Basics for Car Dealers… 4 Things You Need to Know
Tips on How & Why to Hire Millennials
Predicting Hiring Success for Better Auto Dealership Team

Dealership Fixed Ops - World Class Best Practices

$298.00 Regular Price
$138.00Sale Price


    DealersEdge has been providing auto dealers with important and up to date information for over 30 years. The DealersEdge VIP Season Ticket offers unprecedented access to experts, topics and information that has a direct result on your dealership's bottom line. More Info>

    • Grey Facebook Icon
    • Grey Twitter Icon
    • Grey YouTube Icon
    • Grey LinkedIn Icon

    DealersEdge LLC - 



    © 2021 DealersEdge LLC