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By: Don Tipton 

Don is a top-rated DealersEdge® Expert Instructor with a Fixed Operations Mgt Track Record of Proven Success
 
5 Coaching Modules for Success:
	
	
Defining the Role & Importance of Service Advisors 
	
	
	
Today’s Realities of Retailing 
	
	
	
Duties & Responsibilities of the Service Advisor 
	
	
	
How to Understand & Connect With the Customer 
	
	
	
Final Advice & Encouragement