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How To Maximize Your Warranty Reimbursement Rates
Featuring: Rob Gehring & Doug Thompson of Fixed Performance Inc
Air Date: December 1, 2022
1pm Eastern/ 12pm Central / 11am Mountain / 10am Pacific
Program Length: 45 minutes
Most states now have laws that require manufacturers to pay retail prices on warranty repairs. This change in state law can add hundreds of thousands in additional gross profit for both parts and service when done properly.
Preparations for a warranty labor rate increase or a parts margin increase can be daunting and often confusing, but properly done preparations will provide increases for both Customer Pay and Warranty. It is possible to achieve increases on both pay types!
We will cover:
How to maximize warranty at retail submissions
How to use your DMS technology to advance customer pay margin and review poor performing labor operations
Understanding the state laws and the OEM rules
The importance of labor-operation structure and use