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Browse New Topics Recently Added to...
...The Members Only Archive

New Topics For Dealers... GMs... Accounting Managers

Geo-Fencing: A Powerful Tool That Can Give Your Dealership An Edge

Digital Marketing Lead Source Analysis

Expense Control: Targeting Profitable Categories for 2024

Effective Design and Manpower Requirements for Impactful Social Media Marketing

Mastering Key Employee Acquisition, Engagement and Retention

How Dealerships can Employ Email and SMS Marketing Effectively

What Auto Controllers Have to Pay Attention to in January of the New Year

Driving into the Future: Our 2024 Industry Outlook

Closing the Books on 2023: A Step-by-Step Process

How to Plan and Manage a Pay Per Click Campaign

A Secure Solution For Dealerships To Receive Customer Files

Capture Record Net Profits Through Expense Management

Exploring Daily Operating Control (DOC) and Dashboards for KPI Monitoring and Financial Control

Understanding the Automotive Financial Statement for GMs and Dealership Department Managers

Effective Pay Plan Formulas that Achieve Results

Internal Dealership Controls to Prevent Theft and Embezzlement

How to Shrink & Control W.I.P. for Controllers

Check List: Dealership Telecom Options and Choices

Check List: Switching DMS Vendors

LIFO Reserves to be Big Issue – 2021 Taxes

Checklist: Buy… Sell… or Hold Decisions 2021

Checklist: Dealership Cyber Security Defense

Checklists: General Managers as Change Agents

Checklist For Dealership Accounting Managers

How Management by Checklist Can Improve Productivity and Reduce Job-Related Stress

New Topics For Fixed Operations Managers

How to Write a Killer Business Plan for Service Improvement

Keys to Shrinking WIP and Unapplied Labor

Checklists: For the Exceptionally Successful Parts Manager

How to Balance the Parts Department Checkbook

Increased Efficiency via Service Dispatching and Shop Loading

BDC Word Tracks for Successful Service Marketing

Checklist: Warranty Audit Prevention and Self-Examination

Checklist: Effective Service Advisor Process

Habits & Practices of the Exceptional Service Manager

Checklists: Parts Dept Physical Inventory

Checklists For Busy & Successful Service Managers

What To Do When Service Traffic Slows Down

"Back to Basics: Excellence in Parts Dept Performance by the Numbers "

How Service Departments are Adjusting to Doing Business During the COVID 19 Crisis

Effective Labor Rate Management & Control

How to Write a Killer Business Plan for Service Improvement

Keys to Shrinking WIP and Unapplied Labor

Checklists: For the Exceptionally Successful Parts Manager

How to Balance the Parts Department Checkbook

Increased Efficiency via Service Dispatching and Shop Loading

BDC Word Tracks for Successful Service Marketing

Checklist: Warranty Audit Prevention and Self-Examination

Checklist: Effective Service Advisor Process

Habits & Practices of the Exceptional Service Manager

New Topics For Sales, F&I & BDC Managers

Strategies for Maximizing F & I Revenues in a Changing Automotive Landscape

Danger Signs In Your Used Car Inventory

Effective BDC Metrics and Goals

Health Check: BDC Organization & Effectiveness

Health Check: Used Vehicle Departments

Checklist: F&I Compliance

Checklists: Business Development Center

The Old “Road to the Sale” is Dead… Long Live the New “Road to the Sale”

"Getting Beyond the Barriers of Online Selling… How to Make it Personal"

5 Steps to Sourcing Used Car Inventory

"Back to Basics: How to Explain and Reconcile Sales Gross Calculations… CRM vs Accounting"

"New Normal: How Sales/Customer Communications Must Change in the Post-CV Environment"

Tips on Deploying a Virtual Online F&I Process

"Learn How Some Dealers are Winning Big in Today’s Internet-Efficient Used Car Marketplace"

Improving Salesperson Efficiency & Productivity in a Virtual Environment

Strategies for Maximizing F & I Revenues in a Changing Automotive Landscape

Danger Signs In Your Used Car Inventory

Effective BDC Metrics and Goals

Health Check: BDC Organization & Effectiveness

Health Check: Used Vehicle Departments

Checklist: F&I Compliance

Checklists: Business Development Center

The Old “Road to the Sale” is Dead… Long Live the New “Road to the Sale”

"Getting Beyond the Barriers of Online Selling… How to Make it Personal"

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Senior Management

Those with responsibilities and interests that touch all parts of the dealership enterprise. Positions served include the Dealer, GM, Controller, Office Manager, HR Managers and IT.

Fixed Operations Management

Programs under this banner serve Fixed Operations Directors, Service Managers, Parts Managers and Body Shop Managers.

Sales & Marketing Management

Here the needs of Sales, BDC, Internet Sales, F&I as well as Advertising and Marketing Managers are the primary focus.

Serving The Needs of All Auto Dealership Management Positions

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Subject Matter Experts

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Collected Wisdom of Retail Auto's Top Experts...
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Dealership Enterprise Management

Expert Contributors
Ed French	AutoProfit
Eric Chase JD	Bressler, Amery & Ross
Ken Staab	Brownstone Recovery
Joe Magyar CPA	Crowe
Kevin Gilbreath	Crowe
Jodi Kippe CPA	Crowe
Kara Perkins CPA	Crowe
Jeremy Epstein CPA	Crowe
Maya Sutanto CPA	Crowe
Steve Wojcicki CPA	Crowe
Steven Bedell CPA	Crowe
Stefan Drechsel	Dealer Tech Nerd
Terri Harris	DHG
Seth Danberry	Withum


Charles Feuss JD	Employment Law
Alan Haig	Haig Partners
Erik Nachbahr	Helion Technologies
Jeff Sacks	Jeff Sacks & Associates
Brian Benstock	Paragon Automotive
Brooke Samples	Profit Blueprints
Sandi Jerome	Sandi Jerome Consulting
Phillip Sherman	Telecom Advisors
Don Hannahs CFP	Wealth Enhancement
Chris Dionot JD	Wealth Enhancement
Brian Wallace CPA	Withum
Stuart McCallum ASA	Withum
Nichole DeRosa CPA	Withum
Joe Riccie, CPA	Withum
Seth Danberry	Withum

Fixed Operations Management

Expert Contributors
Rob Campbell	Withum
Ed Kovalchick	Net Profit
Don Tipton	DTC Retail Consulting
Chuck Hartle'	PartsEdge
Rob Kealey	Fixed Ops Solutions 360
Steve Kwiatkowski	Liqqid
Mark Payne	Total Dealer Solutions
Gary Edwards	Edwards & Assoc.
Greg Criss	Criss Consulting
Ray Branch	KEEPS Corp (Retired)
Les Silver	KEEPS Corp
Lou Young	Withum
Mike Nicholes	Nicholes Capital Mgt

Sales Operations Management

Expert Contributors
Ed French	AutoProfit
Glenn Pasch	PCG
Joni Stuker-Davis	Owner Connect
Becky Chernek	Chernek Consulting
Max Zanan	MZ Dealer Services
Ted Engs	Roundtable
Jim Flint	Local Search Group
Jon Eyre	Podium
Mat Boyce	Podium
Kevin Baumgart	Hireology
John Possumato Esq	Driveitaway
Steve Nickelsen	(In Memory)