Golden Handcuffs: How to Attract, Reward and Keep Key
Managers

Featuring: Joe Magyar and Veena Murthy from Crowe

Air Date: November 12, 2020

1pm Eastern/ 12pm Central / 11am Mountain / 10am Pacific

Program Length: 60 minutes 

SKU DPK2

(Recorded) Habits and Practices of the Exceptional Automotive Controller

Featuring: Christine Andrews and Rob Campbell of Withum

Air Date: October 29, 2020

1pm Eastern/ 12pm Central / 11am Mountain / 10am Pacific

Program Length: 60 minutes 

SKU DPJ5

(Recorded) Forecasting – What Must Change for Dealership Growth in 2021

Featuring: Brooke Samples of Profit Blueprints 
Air Date: October 22, 2020
1pm Eastern/ 12pm Central / 11am Mountain / 10am Pacific
Program Length: 60 minutes 
SKU DPJ4

(Recorded) 5 Steps to Sourcing Used Inventory

Featuring: Joni Stuker-Davis from Owner Connect

Air Date: September 10, 2020

1pm Eastern/ 12pm Central / 11am Mountain / 10am Pacific

Program Length: 60 minutes 

SKU DPI2

(Recorded) Automotive Digital 2.0:

How Digital Marketing Has Changed Post-COVID

Featuring: Glenn Pasch, CEO of PCG Digital
Air Date: August 20, 2020
1pm Eastern/ 12pm Central / 11am Mountain / 10am Pacific
Program Length: 60 minutes 
SKU DPH3

(Recorded) Back to Basics:

How to Explain and Reconcile Sales Gross Calculations… CRM vs Accounting

Featuring: Christine Andrews & Rob Campbell from Withum
Air Date: August 6, 2020
1pm Eastern/ 12pm Central / 11am Mountain / 10am Pacific
Program Length: 60 minutes 
SKU DPH1

(Recorded) Back to Basics: Excellence in Parts Dept Performance by the Numbers

Featuring: Brooke Samples from Profit Blueprints
Air Date: Thursday July 16 2020
1pm Eastern/ 12pm Central / 11am Mountain / 10am Pacific
Program Length: 60 minutes 
SKU DPG3

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Exceptional performance in parts department management will be evidenced in your Financial Statements and also in your DMS Inventory Mgt system reports.

(Recorded) New Normal:

Impact of Pandemic on Legal Obligations and Duties for Auto Dealers

Featuring: Eric Chase J.D. of Bressler Amery and Ross
Air Date: Thursday July 9 2020
1pm Eastern/ 12pm Central / 11am Mountain / 10am Pacific
Program Length: 60 minutes 
SKU DPG2

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The CV Pandemic has upset many standard practices… It is obviously disruptive to both health and economy.  The unprecedented mix of situations has made many legal obligations and duties mostly inapplicable.

(Recorded) New Normal:

How Sales/Customer Communications Must Change in the Post-CV Environment

Featuring: Joni Stuker-Davis - Owner Connect
Air Date: Thursday June 4 2020
1pm Eastern/ 12pm Central / 11am Mountain / 10am Pacific
Program Length: 60 minutes 
SKU DPF1

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Everything we have ever learned about customer communications and engagement through the BDC and Sales Staff must be reevaluated.

(Recorded) What You Need to Know About the Just-Released:PPP Loan Forgiveness Calculation Form

Featuring: Stephen Bedell and Kevin Gilbreath CPAs from Crowe
Air Date: Tuesday May 26 2020
1pm Eastern/ 12pm Central / 11am Mountain / 10am Pacific
Program Length: 40 minutes 
SKU DPE3

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Guidance from SBA and Treasury is Coming One Piece at a Time.  Auto Dealers Must Stay Alert for Changes and Updates.

(Recorded) What To Do When Service Traffic Slows Down

Featuring: Ed Kovalchick of Net Profit
Air Date: May 14 2020
1pm Eastern/ 12pm Central / 11am Mountain / 10am Pacific
Program Length: 60 minutes 
SKU DPE2

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Keeping technicians busy is an important Service Management objective. So what can you do when technicians run out of work?

(Recorded) Tips on Deploying a Virtual Online F&I Process

Featuring: Becky Chernek from Chernek Consulting & Training
Air Date: May 7 2020
1pm Eastern/ 12pm Central / 11am Mountain / 10am Pacific
Program Length: 60 minutes 
SKU DPE1

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Gone are the days of F&I managers waiting for the customer to enter their office to discuss finance terms. New Reality: the F&I department must meet customers on their terms, allowing them to qualify for approval online and determine their monthly payments themselves via digital self-desking solutions.

(Recorded) UPDATES AS OF APRIL 30 Mid-Stream Changes & Requirements COVID-19 Economic Relief CARES Impact and Tax Aspects for Dealerships

Featuring: Kevin Gilbreath & Stephen Bedell CPAs at Crowe
Air Date: April 30 2020
1pm Eastern/ 12pm Central / 11am Mountain / 10am Pacific
Program Length: 60 minutes 
SKU DPD5

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Special Updates on CARES, Forgiveness & Taxes as of April 30th

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To combat the economic challenges resulting from societal adaptations to COVID-19, the government has created and released various stimulus and relief items in a short period of time. 

(Recorded) Keep the Balance Sheet Health – Identify and Liquify Your Frozen Assets

Featuring: Christine Andrews & Rob Campbell at Withum
Air Date: April 23 2020
1pm Eastern/ 12pm Central / 11am Mountain / 10am Pacific
Program Length: 60 minutes 
SKU DPD4

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Clean up the Balance Sheet by Turning Troublesome and Idle Assets into Cash

(Recorded) Learn How Some Dealers are Winning Big in Today’s Internet-Efficient Used Car Marketplace

Featuring: Ed French from AUTOPROFIT
Air Date: April 16 2020
1pm Eastern/ 12pm Central / 11am Mountain / 10am Pacific
Program Length: 60 minutes 
SKU DPD3

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The Used Vehicle Marketplace has changed dramatically in the last decade. Competing
for business with an old process may be comfortable… but is also likely to put you in a
severe disadvantage with other dealers that have a more advanced process.

(Recorded) How Service Depts are Adjusting to Doing Business
During the COVID 19 Crisis

Featuring: Steve Kwiatkowski of Liqqid
Air Date: April 14 2020
1pm Eastern/ 12pm Central / 11am Mountain / 10am Pacific
Program Length: 60 minutes 
SKU DPD2

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Your Peers Have Come Up With Creative Ways to Remain in the
Service Customer’s Mind and to Alleviate Their Fears.

Steve has been talking to your fellow fixed ops managers… many of them… about how they are
faring during this difficult time. In these many conversations he has uncovered many unique and creative ways to overcome the barriers to the service business created by the attack of this virus.

(Recorded) What Auto Dealers Need to Know- COVID-19 Economic Relief –  CARES Impact and Tax Aspects for Dealerships

Featuring: Joe Magyar &  Stephen Bedell CPAs at Crowe
Air Date: April 3 2020
1pm Eastern/ 12pm Central / 11am Mountain / 10am Pacific
Program Length: 50 minutes 
SKU DPD1

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Get the facts and a plan of action from the pros at Crowe!

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To combat the economic challenges resulting from societal adaptations to COVID-19, the
government has created and released various stimulus and relief items in a short period of time. 

(Recorded) Coronavirus COVID-19 Update: Improving Salesperson Efficiency & Productivity in a Virtual Environment

Featuring: Joni Stuker - Owner Connect
Air Date: March 26 2020
1pm Eastern/ 12pm Central / 11am Mountain / 10am Pacific
Program Length: 60 minutes 
SKU DPC4

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Coronavirus COVID-19 State Business Restrictions Have Left Many Car Dealers Few Options. Many have been forced to close the doors for the duration. For those still afforded some opportunity to sell cars… here are some suggestions from Joni Stuker.