The Only Auto Industry dealership management training and resource that
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Keeps you on the cutting edge of modern dealership management concepts, strategies and ideas. With online training courses and manuals
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Is both Very Convenient and Very Cost Effective
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Covers All Management Positions in Today's Dealership Environment
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Is a Living Collection of Management Resources. Content is updated and changes every week!
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Keeps you directly in touch with what is working successfully for other dealerships and managers in the industry!
Upcoming Live Events
Lessons from 2024: Be Ready For Natural and Man-Made Disasters in Auto Retail
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Featuring: Brooke Samples - Profit Blueprints LLC
Air Date: June 26, 2025
1pm Eastern/ 12pm Central / 11am Mountain / 10am Pacific
Parts Reconciliations Done Right: A Simple Process to Avoid Costly Mistakes
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Featuring: Chuck Hartle - PartsEdge
Air Date: May 15, 2025
1pm Eastern/ 12pm Central / 11am Mountain / 10am Pacific
Sale-Leaseback Opportunities for Auto Dealers
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Featuring: Ned Hennessey - NNN Pro
Air Date: April 24, 2025
1pm Eastern/ 12pm Central / 11am Mountain / 10am Pacific
Train to Transform: Boost Employee Engagement, Retention, and Productivity
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Featuring: Brooke Samples - Profit Blueprints
Air Date: April 17, 2025
1pm Eastern/ 12pm Central / 11am Mountain / 10am Pacific
Mastering Modern BDC Word Tracks: Easy Ways To Increase Conversations
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Featuring: Joni Stuker - Owner Connect
Air Date: April 3, 2025
1pm Eastern/ 12pm Central / 11am Mountain / 10am Pacific
Why Do Service Advisors Hate to Sell? Striking the Balance Between Sales and Trust
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Featuring: Greg Criss - Criss Consulting
Air Date: March 21, 2024
1pm Eastern/ 12pm Central / 11am Mountain / 10am Pacific
Our 2025 Auto Industry Outlook
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Featuring: Alan Haig - Haig Partners
Air Date: February 20, 2025
1pm Eastern/ 12pm Central / 11am Mountain / 10am Pacific
Cybersecurity Lessons from 2024: What Every Dealership Must Do in 2025 to Stay Secure
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Featuring: Erik Nachbahr - Helion Technologies
Air Date: February 6, 2025
1pm Eastern/ 12pm Central / 11am Mountain / 10am Pacific
Thriving in a Dynamic Parts Market: Matrix Pricing and Margin Protection
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Featuring: Chuck Hartle’ of PartsEdge
Air Date: December 19, 2024
1pm Eastern/ 12pm Central / 11am Mountain / 10am Pacific
Stomp Out Stupidity (SOS) in 2025!
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Featuring: Brooke Samples
Air Date: December 12, 2024
1pm Eastern/ 12pm Central / 11am Mountain / 10am Pacific
Cyber Threat: EDR Killers - What Every Dealership Needs to Know
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Featuring: Erik Nachbahr - Helion Technologies
Air Date: December 12, 2024
2pm Eastern / 1pm Central / 12pm Mountain / 11am Pacific
The Windows 10 Dilemma: Time's Running Out for Dealerships
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Featuring: Erik Nachbahr - Helion Technologies
Air Date: October 16, 2024
11am Eastern/ 10am Central / 9am Mountain / 8am Pacific
Navigating Buy/Sell Due Diligence:
Essential Strategies for Dealers and Controllers
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Featuring: Jayson Crouch Managing Director - Derek Garber Vice President Haig Partners
Air Date: September 26, 2024
1pm Eastern/ 12pm Central / 11am Mountain / 10am Pacificc
Enhance The Customer Experience: Strategies for Service Managers and Fixed Ops Directors
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Featuring: Greg Criss - Criss Consulting
Air Date: September 20, 2024
1pm Eastern/ 12pm Central / 11am Mountain / 10am Pacific
The CDK Global Breach:
Prevention, Recovery, Insurance and Lawsuits
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Featuring: Jeremy Epstein and Christopher Wilkinson - Crowe
Air Date: August 22, 2024
1pm Eastern/ 12pm Central / 11am Mountain / 10am Pacific
Unlocking the Future:
Emerging AI Applications for Auto Dealerships
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Featuring: Stefan Drechsel - Dealer Tech Nerd, RockED
Air Date: August 15 , 2024
1pm Eastern/ 12pm Central / 11am Mountain / 10am Pacific
Facility Updates and New Construction Come With Tax Implications
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Featuring: Edward D. Meyette, CPA, Partner at Crowe
Air Date: August 8, 2024
1pm Eastern/ 12pm Central / 11am Mountain / 10am Pacific
Effective Hiring in Dealerships: The Power of Assessment Programs for Managerial Roles
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Featuring: Art M. Niemann, President - Niemann Profiles
Air Date: July 25, 2024
1pm Eastern/ 12pm Central / 11am Mountain / 10am Pacific
Is It Time To Sell Your Body Shop?
Market Insights and Considerations
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Featuring: David Roberts Founder and Managing Director, and Madeleine Roberts Rich Senior Associate - Focus Advisors
Air Date: July 11, 2024
1pm Eastern/ 12pm Central / 11am Mountain / 10am Pacific
Navigating the Aftermath:
Strategies to Mitigate Future Disasters Post-CDK
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Featuring: Erik Nachbahr - Helion Technologies
Air Date: July 9, 2024
11am Eastern/ 10am Central / 9am Mountain / 8am Pacific
Strategic Growth Through Acquisition
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Featuring: John Davis and Pete Thiel Managing Directors - Haig Partners
Air Date: Thursday June 13 2024
1pm Eastern/ 12pm Central / 11am Mountain / 10am Pacific
Artificial Intelligence Opportunities & Challenges for Auto Dealerships
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Featuring: Erik Nachbahr - Helion Technologies
Air Date: June 6, 2024
1pm Eastern/ 12pm Central / 11am Mountain / 10am Pacific
Build Your Dream Team: Mastering Key Employee Acquisition, Engagement and Retention
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Featuring: Rebecca Chernek - Chernek Consulting
Air Date: May 16, 2024
1pm Eastern/ 12pm Central / 11am Mountain / 10am Pacific
Build Your Dream Team: Mastering Key Employee Acquisition, Engagement and Retention
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Featuring: Neal Wicks and Tim Daum - Crowe
Air Date: April 25, 2024
1pm Eastern/ 12pm Central / 11am Mountain / 10am Pacific
Expense Control: Targeting Profitable Categories for 2024
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Featuring: Brooke Samples - Profit Blueprints
Air Date: April 18, 2024
1pm Eastern/ 12pm Central / 11am Mountain / 10am Pacific
Digital Marketing Lead Source Analysis
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Featuring: Ed French of AUTOPROFIT
Air Date: March 21, 2024
1 pm Eastern/12 pm Central / 11 am Mountain / 10 am Pacific
Geo-Fencing: A Powerful Tool That Can Give Your Dealership An Edge
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Featuring Steve Kwiatkowski - Liqqid Systems Group
Air Date: March 14, 2024
1 pm Eastern/ 12 pm Central / 11 am Mountain / 10 am Pacific
How to Plan and Manage a Pay Per Click Campaign
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Featuring: Alex Melen - SmartSties
Air Date: February 29, 2024
1pm Eastern/ 12pm Central / 11am Mountain / 10am Pacific
Effective BDC Metrics and Goals
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Featuring: Joni Stuker Owner Connect
Air Date: February 22, 2024
1 pm Eastern/12 pm Central / 11 am Mountain / 10 am Pacific
Effective Design and Manpower Requirements for Impactful Social Media Marketing
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Featuring: Kymber Heinze - SmartSites
Air Date: February 8, 2024
1pm Eastern/ 12pm Central / 11am Mountain / 10am Pacific
How Dealerships can Employ Email and SMS Marketing Effectively
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Featuring: Ashley Ismailovski - SmartSites
Air Date: January 18, 2024
1pm Eastern/ 12pm Central / 11am Mountain / 10am Pacific
Driving into the Future: Our 2024 Industry Outlook
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Featuring: Alan Haig of Haig Partners
Air Date: Wednesday January 10 2024
1pm Eastern/ 12pm Central / 11am Mountain / 10am Pacific
What Auto Controllers Have to Pay Attention to in January of the New Year
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Featuring: Brooke Samples - Profit Blueprints
Air Date: December 14, 2023
1pm Eastern/ 12pm Central / 11am Mountain / 10am Pacific
Closing the Books on 2023: A Step-by-Step Process
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Featuring: Brooke Samples - Profit Blueprints
Air Date: December 7, 2023
1pm Eastern/ 12pm Central / 11am Mountain / 10am Pacific
Capture Record Net Profits Through Expense Management
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Featuring: Brooke Samples - Profit Blueprints
Air Date: November 9, 2023
1pm Eastern/ 12pm Central / 11am Mountain / 10am Pacific
Danger Signs In Your Used Car Inventory
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Featuring: Ed French of AUTOPROFIT
Air Date: October 26, 2023
1pm Eastern/ 12pm Central / 11am Mountain / 10am Pacific
Trends Impacting Automotive Retail in 2023
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Featuring: Alan Haig of The Haig Partners
Air Date: September 21, 2023
1pm Eastern/ 12pm Central / 11am Mountain / 10am Pacific
A Secure Solution For Dealerships To Receive Customer Files
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Featuring: Erik Nachbahr - Helion Technologies
Air Date: September 7, 2023
1pm Eastern/ 12pm Central / 11am Mountain / 10am Pacific
Exploring Daily Operating Control (DOC) and
Dashboards for KPI Monitoring and Financial Control
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Featuring: Featuring Rob Campbell and Yvette Antoniou from Withum
Air Date: July 27, 2023
1pm Eastern/ 12pm Central / 11am Mountain / 10am Pacific
How to Reignite Dormant Leads in your CRM with
State of the Art AI- Artificial Intelligence
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Featuring Vikrant Pathak, CEO and Chief Data Scientist at myautoIQ
Air Date: July 20, 2023
1pm Eastern/ 12pm Central / 11am Mountain / 10am Pacific
Case Study: How Good Brothers Dodge Changed
their Service Process and Doubled Sales per R.O.
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Featuring John Sheriff and Steve Kwiatkowski
Air Date: June 22, 2023
1pm Eastern/ 12pm Central / 11am Mountain / 10am Pacific
Telecom Solutions for Auto Dealerships
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Featuring: Phillip Sherman, Telecom Advisors Group
Air Date: June 8, 2023
1pm Eastern/ 12pm Central / 11am Mountain / 10am Pacific
Digital Automotive Search Marketing Update
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Featuring: Alex Melen of SmartSites
Air Date: April 27, 2023
1pm Eastern/ 12pm Central / 11am Mountain / 10am Pacific
ChatGPT Opportunities for Auto Dealerships
What You Need to Know NOW!
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Featuring: Alex Melen of SmartSites
Air Date: April 11, 2023
1pm Eastern/ 12pm Central / 11am Mountain / 10am Pacific
Balance Sheet Health Turn Assets Into Profits & Paper Profits into Liquid Cash
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Featuring: Brooke Samples of Profit Blueprints and Author- “Dealership Accounting Guide”
Air Date: March 30, 2023
1pm Eastern/ 12pm Central / 11am Mountain / 10am Pacific
FTC Safeguards Rule – An Important Update
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Featuring: Erik Nachbahr - Helion Technologies
Air Date: March 16, 2023
2pm Eastern/ 1pm Central / 12pm Mountain / 11am Pacific
Car Dealers: What to Expect in 2023…
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Featuring: Alan Haig of the Haig Partners
Air Date: February 16, 2023
1pm Eastern/ 12pm Central / 11am Mountain / 10am Pacific
General Manager Pay Plan Winning Strategies
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Featuring: Ed French of AutoProfit
Air Date: Feburary 9, 2022
1pm Eastern/ 12pm Central / 11am Mountain / 10am Pacific
Everything Auto Dealers Need to Know about
IRS Form 1099-NEC
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Featuring: Rob Campbel, Advisory Managerl & Kristin Reese-Scalabrino, CPA and Tax Manager
Air Date: January 12, 2023
1pm Eastern/ 12pm Central / 11am Mountain / 10am Pacific
Service Management: When Pay Plans Go Off Track
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Featuring: Rob Campbell & Michele D’Antonio - Withum
Air Date: December 15, 2022
1pm Eastern/ 12pm Central / 11am Mountain / 10am Pacific
How To Maximize Your Warranty Reimbursement Rates
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Featuring: Rob Gehring & Doug Thompson of Fixed Performance Inc
Air Date: December 1, 2022
1pm Eastern/ 12pm Central / 11am Mountain / 10am Pacific
Parts Management: Forced Stock Identification and Control
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Featuring: Chuck Hartle’ of PartsEdge
Air Date: November 10, 2022
1pm Eastern/ 12pm Central / 11am Mountain / 10am Pacific
Service Advisor Pay Plan Options… Defining Real Pay for Performance
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Featuring: Rob Kealey - Sigma Marketing
Air Date: October 11, 2022
1pm Eastern/ 12pm Central / 11am Mountain / 10am Pacific
BDC Pay Plan Options…
Defining an Effective Pay for Performance System
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Featuring: Joni Stuker-Davis
Air Date: October 6, 2022
1pm Eastern/ 12pm Central / 11am Mountain / 10am Pacific
Pay Plan Metrics and Engineering for Parts Managers
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Featuring: Chuck Hartle’ - PartsEdge
Air Date: September 20, 2022
1pm Eastern/ 12pm Central / 11am Mountain / 10am Pacific
Monthly Process to Validate Your Parts Inventory Value to the General Ledger
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Featuring: Chuck Hartle’ - PartsEdge
Air Date: August 25, 2022
1pm Eastern/ 12pm Central / 11am Mountain / 10am Pacific
Increased IRS Enforcement – Form 8300 – Needs Review
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Featuring: Rob Campbell and Jennifer Moylan of Withum
Air Date: August 18, 2022
1pm Eastern/ 12pm Central / 11am Mountain / 10am Pacific
Re-Engineering Used Vehicle Manager Pay Plans
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Featuring: Ed French - AutoProfit
Air Date: August 11, 2022
1pm Eastern/ 12pm Central / 11am Mountain / 10am Pacific
The Future of Your Franchise?
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Featuring: Alan Haig of Haig Partners
Air Date: July 28, 2022
1pm Eastern/ 12pm Central / 11am Mountain / 10am Pacific
F&I Pay Plan Options and Choices
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Featuring: Becky Chernek - Chernek Consulting
Air Date: July 21, 2022
1pm Eastern/ 12pm Central / 11am Mountain / 10am Pacific
BDC Managers: Adjusting to a Changing New and
Used Vehicle Marketplace
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Featuring: Joni Stuker-Davis from Owner Connect
Air Date: June 16, 2022
1pm Eastern/ 12pm Central / 11am Mountain / 10am Pacific
General Managers: What to Know and How to
Manage Fixed Operations Departments
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Featuring: Rob Campbell - Withum
Air Date: June 9, 2022
1pm Eastern/ 12pm Central / 11am Mountain / 10am Pacific
ARCHIVED MEMBERS ONLY Buying and Selling in a Hot Market
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Featuring: Alan Haig of the Haig Partners
Air Date: May 19, 2022
1pm Eastern/ 12pm Central / 11am Mountain / 10am Pacific
ARCHIVED MEMBERS ONLY Used Car Challenges in 2022 – New Plan Needed
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Featuring: Ed French of AUTOPROFIT
Air Date: May 12, 2022
1pm Eastern/ 12pm Central / 11am Mountain / 10am Pacific
ARCHIVED MEMBERS ONLY Dealership Disaster Recovery Planning
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Featuring: Brooke Samples - Profit Blueprints LLC
Air Date: April 28, 2022
1pm Eastern/ 12pm Central / 11am Mountain / 10am Pacific
ARCHIVED MEMBERS ONLY Future of Dealership Body Shops
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Featuring: Gary Edwards - Automotive Performance Coaching
Air Date: April 21, 2022
1pm Eastern/ 12pm Central / 11am Mountain / 10am Pacific
ARCHIVED MEMBERS ONLY Seeking the Best Organizational Design for Your Auto Group Future
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Featuring: Alan Haig of The Haig Partners
Air Date: March 24, 2022
1pm Eastern/ 12pm Central / 11am Mountain / 10am Pacific
ARCHIVED MEMBERS ONLY How to Become a Trusted Service Advisor… Word Tracks for Success
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Featuring: Greg Criss - Criss Consulting LLC
Air Date: March 17, 2022
1pm Eastern/ 12pm Central / 11am Mountain / 10am Pacific
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ARCHIVED MEMBERS ONLY Used Car Inventory & Margin Challenges in a Deflating 2022 Market
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Featuring: Ed French of AUTOPROFIT
Air Date: February 17, 2022
1pm Eastern/ 12pm Central / 11am Mountain / 10am Pacific
ARCHIVED MEMBERS ONLY BDC Challenges of Selling from a Limited
Inventory – Q&A with Joni
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Featuring: Joni Stuker-Davis of OwnerConnect
Air Date: February 10, 2022
1pm Eastern/ 12pm Central / 11am Mountain / 10am Pacific
ARCHIVED MEMBERS ONLY Legal Challenges for Auto Dealers in 2022
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Featuring: Eric Chase, J.D. from Bressler Amery Ross
Air Date: January 13 2022
1pm Eastern/ 12pm Central / 11am Mountain / 10am Pacific