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Pay Plan Metrics and Engineering for Parts Managers

Featuring: Featuring: Chuck Hartle’ - PartsEdge

Air Date: October 11, 2022

1pm Eastern/ 12pm Central / 11am Mountain / 10am Pacific

Program Length: 30 minutes 



Incentivizing which of the many metrics and ratios will produce the best results for Parts Managers… How to create a truly Effective Parts Manager Pay Plan


Let’s face it, Parts Managers are wizards when it comes to numbers.  You could over-simplify your evaluations if you focus on Gross Profit, etc. when building a pay plan that make sense for this very unique role in the auto dealership environment.


The difficulty arises when those “untended consequences” pop up.  The Metrics used to govern the pay plan, in these cases, ends up causing a negative result for the dealership at large.  Obviously this should be avoided.


Listen as Parts Guru Chuck Hartle’ answers probing questions about both good and bad ways to incentivize Parts Manager Performance.


Chuck will answer for you:


  • How some dealership Parts Manager pay plans appear to be on target, but are actually promoting results that are bad for the department and the dealership

  • How upper management can focus on what is truly important to the entire operation and will yield the desired results

  • How the role of interdepartmental cooperation can be recognized and rewarded for both the parts manager and those they interact with

  • How simple principles of recognition and reward can help your Parts Department thrive.

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