Robert W. Campbell - Withum

Air Date: May 21, 2026

1pm Eastern/ 12pm Central / 11am Mountain / 10am Pacific

Program Length: 45 minutes 

SKU DVE3

 

When profits from sales sag, dealers and GMs look to Service to pick up the slack.  Now is your time to shine!

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Dealership service departments are under growing pressure. Sales profits are shrinking, yet service demand remains high.

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The two biggest improvement barriers in fixed ops remain:

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Service staff (especially technicians)

and Existing Facilities (especially service stall capacity)

 

Since neither can be expanded quickly, the fastest path to stronger profitability is better efficiency from the resources already in place.

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This DealersEdge Online Workshop will focus on immediate wins to improve service department output without major capital investment.

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Learn how to audit technician productivity more effectively

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Go beyond sold hours

Identify where time is lost in the daily workflow

 

Review the top causes of lost time in the shop, including:

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Poor job sequencing

Parts delays

Communication gaps

Inefficient work routing

 

Emphasis on improved dispatch rules

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Assign the right work to the right technician at the right time

Reduce bottlenecks

Improve overall throughput

Maximize use of limited stall space and technician availability

For dealership leaders, this is a practical opportunity to strengthen service revenue and gross profit by improving operational discipline. If your goal is to get more out of the people and space you already have, this webinar will offer a clear, actionable roadmap.