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What The Best Parts Departments Do Differently
Featuring: Chuck Hartle - PartsEdge
Air Date: June 18, 2026
1pm Eastern/ 12pm Central / 11am Mountain / 10am Pacific
Program Length: 45 minutes
SKU DVF3
Drawing from decades of real-world experience working with high-performing dealerships and parts operations across the country, Chuck will share the habits, strategies, and operational disciplines that separate top-performing parts departments from the rest. This isn’t theory, it’s practical insight gained from years in the trenches helping dealerships improve profitability, inventory performance and customer satisfaction.
This session will deliver actionable ideas you can put to work immediately. Chuck’s straightforward approach and deep industry knowledge make this a must-attend event for anyone serious about elevating their parts operation and learning what the best departments consistently do differently.
We will cover:
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Process Discipline
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Source Strategy
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Reporting Cadence
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Leadership Communication
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Proactive vs Reactive Operations
