Transform your dealership’s most profitable departments into high-performance engines of growth. The Fixed Operations Management Bundle from DealersEdge brings together four of our most powerful guidebooks into one essential collection designed for service managers, parts managers, fixed ops directors, and dealership leaders determined to build highly efficient, profitable, and customer-focused operations.

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This comprehensive resource set equips you with the strategies, systems, and leadership tools you need to elevate every element of your fixed operations, from staffing and service advising to parts management and team leadership.

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📦What’s Included in the Bundle

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1. Service Department Operations Guide

 

Building a Profitable and Customer-Focused Shop.  Operational excellence from the ground up. This comprehensive reference for service managers provides the systems, processes, and best practices needed to run a modern, efficient, and profitable service department. From workflow design and scheduling to technician productivity and customer communication, this guide is your blueprint for service success.
 

Key topics include:

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• Daily operational best practices

• Efficiency, throughput, and revenue growth strategies

• Workflow, scheduling, and team structure optimization

• Customer experience and retention focus

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 2. Parts Manager’s Powerbook

 

Master Plan for Parts, People & Profits.  The complete operating system for dealership parts managers. This definitive guide redefines the parts department as a strategic profit center. It covers everything from inventory control, pricing strategies, and obsolescence management to team leadership, reporting, and future-proofing. Learn how to support the service department, grow wholesale business, manage vendor programs, and present your department’s performance in ways that earn you a seat at the management table.

Key topics include:

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• Inventory forecasting and control

• Advanced pricing and margin strategies

• SOPs, KPIs, and performance reporting

• Technology, digital tools, and future trends

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3. Guide to Service Advisor Success

 

Become the Customer’s Trusted Advisor.  The essential playbook for service drive excellence. Service advisors are the dealership’s frontline and its most valuable customer retention asset. This guide shows advisors how to build trust, manage customer expectations, and drive repeat business while boosting profitability. Learn to “fix” customers as well as vehicles, manage technician time as a perishable resource, and deliver exceptional experiences that grow long-term loyalty.

Key topics include:

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• Proven processes for repair orders, multi-point inspections, and upselling

• Communication, listening, and expectation management

• Retention strategies and repeat visit growth

• Maximizing dollars per repair order without pressure selling

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4. Managing People in an Auto Dealership Organization

 

Tips for Extraordinary Results.  Leadership, motivation, and team-building for dealership managers. The success of every fixed operations department hinges on the performance of its people. This guide teaches managers how to recruit, develop, motivate, and retain top talent and how to align diverse departments toward shared goals. It’s an essential manual for anyone looking to master the human side of dealership operations and build a culture of collaboration and excellence.
Key topics include:

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• Leadership and communication skills

• Conflict resolution and motivation techniques

• Building a high-performance culture

• Managing turnover, change, and interdepartmental alignment

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❓Why This Bundle Matters

Fixed Operations generates the majority of dealership profits but only when managed with precision, leadership, and a deep understanding of modern best practices. This bundle empowers you to:

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• Build high-performing teams across service and parts

• Implement SOPs, pricing models, and KPIs that improve margins and reduce waste

• Transform your service advisors into trusted partners who drive retention and upsell ethically

• Leverage technology and reporting tools to future-proof your operations

• Align all fixed ops functions with dealership-wide strategic goals

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❓Who This Bundle Is For

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• Service Managers looking to improve efficiency and customer satisfaction

• Parts Managers ready to elevate their department from cost center to strategic profit driver

• Fixed Operations Directors managing multi-rooftop operations and team alignment

• General Managers and Dealer Principals seeking to understand and strengthen their dealership’s most stable revenue source

 

Get the Fixed Operations Management Bundle today and equip yourself and your team with the knowledge, tools, and systems to dominate the most profitable side of the dealership business.

Save Big With This Bundled Rate
Price $1587 Separately $1988 

Hard Copy and PDF Available

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DealersEdge Member Price is $949 MORE INFO