
A Thorough, Professional Hiring Process - Without Having to Build One
Yourself
GM’s Playbook for Hiring the Best Managers
Available in Hard Copy + Searchable PDF
$497 • FREE Shipping
DealersEdge Members: $297 (Learn More)
A Thorough, Professional Hiring Process ... Without Having to Build One Yourself Hiring a department manager is one of the most important decisions a dealership GM makes. But doing it thoroughly takes time ... defining exactly what you need, sorting through applicants, deciding who deserves an interview, asking the right questions, checking references, comparing finalists and getting the new manager started with clear
expectations.
GM’s Playbook for Hiring the Best Managers makes that entire job easier.
Instead of starting from scratch every time an important management position opens, DealersEdge gives you a ready-to-use, 5-step hiring system that takes you from the beginning of the search through the new manager’s first 90 days.

The preparation has already been done for you. Simply turn to the position you need to fill and follow the process:
1. Define the Position ... Identify the experience, skills and results your dealership really needs.
2. Pre-Screen Applicants ... Quickly separate promising candidates from those who don’t warrant valuable interview time.
3. Interview & Evaluate ... Go beyond résumés, referrals and rehearsed answers with position-specific questions designed to uncover actual accomplishments, operating ability and judgment.
4. Compare & Verify ... Evaluate finalists consistently, check references and make a more informed selection.
5. Set 90-Day Expectations ... Give your new manager clear priorities, standards and goals from the beginning.
And you don't have to adapt a generic hiring system to dealership management. The Playbook provides dedicated guidance for 10 critical dealership positions ... General Manager, Accounting Manager/Controller, HR Manager, New and Used Vehicle Sales Managers, F&I Manager, BDC Manager, Digital Marketing Manager, Service Manager and Parts Manager.
50 Ready-to-Use Hiring Tools Do Even More of the Work for You
Every position includes five specialized tools: a Hiring Profile Worksheet, Candidate Pre-Screen, Interview & Evaluation Guide, Candidate Comparison & Reference Form, and 90-Day Expectations Worksheet. Fillable PDF versions are included so you can put the system to work immediately.
The result? You can recruit, screen, interview, select and onboard management candidates with the thoroughness an important hire deserves ... while saving hours of preparation and keeping the entire process organized from beginning to end.
Make the hiring process easier. Make it more consistent. And make your next management hiring decision with greater confidence.
Because filling an opening quickly matters. Filling it with the right manager matters even more.
TABBED FOR EASY REFERENCE

TABLE OF CONTENTS
Chap 1 A Better Way to Hire Dealership Managers
Chap 2 Hiring - General Manager
Chap 3 Hiring - Accounting Manager/Controller
Chap 4 Hiring - Human Resources Director
Chap 5 Hiring - New Vehicle Sales Manager
Chap 6 Hiring - Used Vehicle Sales Manager
Chap 7 Hiring - F&I Manager
Chap 8 Hiring - BDC Manager
Chap 9 Hiring - Digital Marketing Manager
Chap 10 Hiring - Service Manager
Chap 11 Hiring - Parts Manager
Appendix 5 Hiring Tools for Each Position- 50 in All
Electronic Files Provided with Each Guide

Available in Hard Copy + Searchable PDF
$497 • FREE Shipping
DealersEdge Members: $297 (Learn More)
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