You’ll Learn How To:

 

• Master Inventory Control
  Avoid both stockouts and overstock using proven forecasting methods, best-practice reorder points, and smart supplier program management (including ASR, RIM, ARO, and others).

• Implement Dynamic Pricing Models
  Adapt your pricing strategy to today’s razor-thin OEM margins using modern multi-matrix pricing techniques. Learn how to surgically identify underperforming pricing tiers and maximize gross profit without alienating customers.

• Reconcile Inventory and Financial Records
  Learn how to work seamlessly with accounting to ensure your inventory balances perfectly with the General Ledger month after month. Avoid unpleasant year-end surprises.

• Develop High-Performing Staff
  Detailed job descriptions and SOPs help you define clear roles, train effectively, and maintain accountability for every position on your team—from counterpersons to drivers.

• Lead the Parts Team Like a Fixed Ops Director
  Gain the leadership skills to elevate your role and become a strategic contributor to the entire dealership’s profitability.​

• Measure the Right KPIs and Metrics
  Master inventory turns, fill rates, obsolescence ratios, GP by profit center, and more—with exact benchmarks and calculation examples provided.

• Support the Service Department Seamlessly
  Align parts operations with the service department to minimize technician downtime, improve customer satisfaction, and maximize revenue per RO.

• Prepare for the Future of Parts Operations
  Embrace digital tools, new technologies, and cross-departmental collaboration to future-proof your department in a rapidly changing business environment.

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Who Should Read This Book?
 

• New Parts Managers building foundational skills and avoiding common pitfalls.

• Veteran Managers looking to sharpen financial performance and adapt to new challenges.

• Fixed Operations Directors seeking to standardize excellence across multiple rooftops.

• General Managers & Dealer Principals who want to understand and optimize the parts department's full profit potential.