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Workshop Info:


Air Date: Thursday March 10, 2016
Featuring: Rob Campbell
Program Length: 60 Minutes

Service Management Key Indicators that, when monitored carefully and heeded…. yield impressive results and record-breaking profit performance.

Join Rob Campbell for this in-depth discussion and review of these 7 Key Indicators and how you can add the professional touch to your management skill set.

You will learn:


  • Structured techniques to improve your effective labor rate and gross profit
  • How to improve your Quick Lane Service process to guarantee upstream profits
  • How to determine what your shop REALLY sells and how to maximize sales while maintaining high CSI
  • Why most service marketing plans fail and how to create a winning campaign

7 Absolutely Essential Service Management Key Indicators

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