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Workshop Info:

 

Air Date: October 29, 2015
Featuring: Greg Criss
Program Length: 60 Minutes
SKU: DJK1 

As your customers and guests keep raising the bar of what is expected… how can you continue to WOW them and earn their respect and future business?

Workshop Take-Aways:

 

  • How to identify and respond to the "New" expectations of your customers
  • Which new "extras" are your customers looking for
  • How to build the "Trust Factor"
  • Building customer satisfaction via your estimates
  • Techniques for keeping "Gen Y" guests happy and loyal

Earning Great CSI & Retention in the Face of Sky-High Customer Standards

$59.00Price
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