Become a VIP Member and Receive Access to This Recording - Reserved for Members Only.
 
Visit https://vip.dealersedge.com/ For More Information
 
Workshop Info:
 
Air Date: October 29, 2015
Featuring: Greg Criss
Program Length: 60 Minutes
SKU: DJK1 

As your customers and guests keep raising the bar of what is expected… how can you continue to WOW them and earn their respect and future business?

Workshop Take-Aways:
 
	
How to identify and respond to the "New" expectations of your customers
	
Which new "extras" are your customers looking for
	
How to build the "Trust Factor"
	
Building customer satisfaction via your estimates
	
Techniques for keeping "Gen Y" guests happy and loyal