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Workshop Info:
 
Air Date: August 14, 2014
Presenter: Joni Stuker President of Owner Connect
Program Length: 90 minutes
SKU DHH2

According to Joni Stuker there is a direct correlation between very successful dealerships and those employing an effective BDC strategy! Learn what is working for those who do BDCs best!

Joni tells us that roughly 70% of all dealerships have something they call a BDC. But only a quarter of them are seeing any real or full success from the effort and expense.

Join Joni as she explores what the most successful and effective BDCs have in common and how they make it work so well.

You will learn:
 
 
 
How to set daily performance standards
 
 
Determining proper staffing levels & structure
 
 
Effective strategies for recruitment, training and compensation
 
 
All about "Hot Lead Follow Up Schedules"
 
 
The Power of a LIVE T.O.---"Hold on…I have an idea!"
 
 
Daily reporting to keep on plan
 
 
How to work as a team with sales and service
 
 
Where and how to start making a real difference with your BDC…