Health Check: Service Lane

Just $19 and You'll Receive the Hard Copy Executive Summary and Online Access to This Workshop in Multiple Formats!
 

Service Customers in your Service Lane provide multiple opportunities every day to either build or destroy customer relationships and future business.  Let’s do a Health Check

 

Featuring: Rob Kealey of Fixed Ops Solutions 360
Air Date: September 19 2019
1pm Eastern/ 12pm Central / 11am Mountain / 10am Pacific
Program Length: 60 minutes 
SKU DNI3

 

Service Customers in your Service Lane provide multiple opportunities every day to either build or destroy customer relationships and future business.  Let’s do a Health Check…
 

You will explore process and checklists for:

 

  • An Effective Service Appointment System – Dos and Don’ts

  • How to prepare for and execute a professional write up

  • How to Monitor and Manage the Shop Workflow

  • Redelivery… the Professional Way to Deliver the completed vehicle to the customer

  • How to Follow Up with Service Customers to enhance the probability of their return for future service needs

Health Check: Service Lane

$19.00Price
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