MEMBERS ONLY WORKSHOP
 

Service Customers in your Service Lane provide multiple opportunities every day to either build or destroy customer relationships and future business.  Let’s do a Health Check

 

Featuring: Rob Kealey of Fixed Ops Solutions 360
Air Date: September 19 2019
1pm Eastern/ 12pm Central / 11am Mountain / 10am Pacific
Program Length: 60 minutes 
SKU DNI3

 

Service Customers in your Service Lane provide multiple opportunities every day to either build or destroy customer relationships and future business.  Let’s do a Health Check…
 

You will explore process and checklists for:

 

  • An Effective Service Appointment System – Dos and Don’ts

  • How to prepare for and execute a professional write up

  • How to Monitor and Manage the Shop Workflow

  • Redelivery… the Professional Way to Deliver the completed vehicle to the customer

  • How to Follow Up with Service Customers to enhance the probability of their return for future service needs

Health Check: Service Lane

$59.00Price
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