How Top-Level Managers can Effectively Lead Service and Parts Operations

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Workshop Info:


Presenter: Jeff Sacks - Jeff Sacks & Associates
Original Air Date: March 3, 2011
Program Length: 83 minutes


How a general manager or controller can effectively monitor and manage fixed operations, and make these departments more profitable.

Few general managers work their way up the ladder in a dealership via fixed operations. The same is true for most dealers and controllers, however, your status as top level management at the dealership calls on you to be effective in helping fixed operations function at an optimum level. Jeff Sacks will spend 60-90 minutes with us defining what specific things to look for, what pertinent questions to ask and what steps you should take to get your arms around ‘fixed operations.’ Spend this time with Jeff and get energized on the simple things that you can do to become an effective contributor in moving the service and parts departments to that next level of performance.

How Top-Level Managers can Effectively Lead Service and Parts Operations

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