Tips on Deploying a Virtual Online F&I Process

Just $19 and You'll Receive the Hard Copy Executive Summary and Online Access to This Workshop in Multiple Formats!


Featuring: Becky Chernek from Chernek Consulting & Training
Air Date: May 7 2020
1pm Eastern/ 12pm Central / 11am Mountain / 10am Pacific
Program Length: 60 minutes 

Gone are the days of F&I managers waiting for the customer to enter their office to discuss finance terms. New Reality: the F&I department must meet customers on their terms, allowing them to qualify for approval online and determine their monthly payments themselves via digital self-desking solutions.


This presentation will cover:

  • How to leverage all remote communication channels…text…email…video chat

  • How to master and employ desktop and screen sharing with the customer

  • Remote employment and income verification to combat fraud

  • When to connect online in real time to answer questions & complete the process

  • Why “get ‘em in the dealership” is no longer the objective

  • How to employ “E-Signatures” with ID verification and checkpoints

Tips on Deploying a Virtual Online F&I Process

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