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Back to Basics Learning Kit: Ed Kovalchick: The Exceptional Service Manager 
Just $39 and Shipping is FREE

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Some Truly Exceptional Service Managers have Mastered the Art of Business Building… Here is how they consistently get it done!

Be ALL that You Can Be!

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What Exceptional Service Managers do Every Day When it Comes to:

  • Employee Communication

  • Internal Training & Coaching

  • Managing team members

  • Marketing & Merchandising the department

  • Relationships with Other Managers

  • Facility Management & Upkeep

  • Building Positive Customer Relationships

  • Setting & Attaining Financial Objectives

  • Knowing How and When to Celebrate Success

All on a USB Flash Drive

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Plug and Play from your Laptop

Flash Drive has files for:


  • MP4 Video-Play from Drive... no streaming

  • MP3 Audeo-Play in background while doing other things

  • PDF of a print Executive Summary Report

  • PDF of presentation slide for note taking

All on one labeled USB Flash Drive

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Plug and Play Audio in Your Car

Same Flashdrive loads into most newer cars to Display and Play from the Sound System

Allows you to reclaim idle drive time into a solitary learning retreat... where you catch up with cutting edge professional updates... without the daily work demands and distractions!

There are few times left in life to devote to your professional knowledge base... except this one!

Simple Instructions for Use are Included with Your Learning Kit USB Flash Drive

Our Standard Money-Back Guarantee if Not Fully Satisfied!

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