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Presenter: Jerry Thibeau, Phone-Up-Ninjas
Original Air Date: June 2, 2011
Program Length: 90 minutes
Getting past the "shield" and into a face-to-face meeting
When sales leads come in via email - one of the biggest challenges is to gain trust and to move the potential customer from an "inquiry" to a "showroom appointment." Customers can use an emailed inquiry as a shield to hide behind and it takes some strategy and skill to get them out of their comfort zone and into your showroom. According to Jerry Thibeau, once you get your Internet lead on the phone, you should be able to schedule appointments in 65% of the opportunities. If that is not true for you and your store, then you want to be with us on June 2nd as Jerry shares both his strategies and teaches some of the skills needed to make this happen for you.